Advice

Your Flying Colours financial adviser will create a fully personalised financial plan for you, based on your circumstances and goals. We’ll manage your money with discipline and regularly rebalance your portfolio to ensure it continues to target the risk we have agreed. You’ll be able to monitor your investments online at any time and speak to our advisers if you have any questions.
We have invested heavily in software that is able to automate much of the advisory and investment management processes. These efficiencies mean we are able to provide financial plans and investment products at a much more affordable price than have been available before.
Yes. You can speak to our advisers by calling 0333 241 9900 Monday to Friday 09:00‐18:00.
Yes we can. This can be a complex and confusing area, where costs can mount un‐necessarily. There are a number of simple steps that many of us can take to mitigate inheritance tax prior to involving complex planning. Our financial advisers will be happy to discuss this area and help you achieve your goal whilst controlling cost.
Yes. We could help reduce the cost of your investments and increase the amount of income you receive. Even if you have taken out an annuity we can review other assets.
Cooling‐off periods allow you to change your mind about investing. They last for 14 or 30 days, depending on the product. Usually you won’t have to pay a penalty for cancelling, but you might incur a loss if the investment has fallen in value over the period.

Fees

We have designed our advice and investment process to be affordable to all investors. You can call us on 0333 241 9000 to speak to one of our advisers.
No. There is no cost for making a withdrawal.

Payments and withdrawals

Flying Colours never directly handles your money. Your investment contributions are sent securely to an independent nominee bank account (held with Natwest Bank). From there, the money is invested into the funds that we have agreed with you. Please speak to your Flying Colours adviser for the bank details.
Yes, you can set up a direct debit during the application process to make regular contributions into your investment. The direct debit facility is currently limited to £5,000 per month. For larger amounts, you can either set up a standing order with your bank, or make regular BACS payments from your account. Please use your unique client reference to allow us to quickly reconcile the money to your account.
If you would like to withdraw funds please email or write to us letting us know how much you would like to withdraw. Flying Colours will help you to plan your withdrawal in the most cost and tax effective manner. Usually we would expect to release funds within seven working days of your request, provided we have a verified bank account from you to send the funds to.
We place all our orders to buy and sell funds once a week. The normal settlement period for orders is four days, after which it can take up to three days for the money to arrive in your bank account. The whole process normally takes around seven working days, but it can take up to ten working days from when we receive your instruction for the money to arrive in your bank account.

Administration

There is a minimum investment of £100 to open a Flying Colours ISA or a Flying Colours General Investment Account and you must invest a total of at least £5000 in the first 12 months of opening your account. There is a minimum investment of £10,000 to open a Flying Colours SIPP.
Yes, we can manage any existing investments that you may have. By transferring authority to Flying Colours we may be able to integrate the funds into your portfolio, enabling an investment strategy that could both complement your objectives and avoid un‐necessary replication. By allowing Flying Colours to manage your existing investments you will also benefit from only needing to liaise with us, thus potentially saving you time, allowing you to track your assets with greater ease and reducing ongoing fees.

Security

We take the security of your investments very seriously. Your investments are held with our custodian, Capital International Group (CIG), which currently looks after over $4.5 billion on behalf of its clients. All of your deposits are made into Natwest Bank, before being transferred over to CIG. For added security, CIG holds your investments in a nominee account and never lends your assets to third parties. Your investments are protected in the unlikely event that either Flying Colours or CIG are declared bankrupt. If we or CIG were to be declared bankrupt, your account would be re‐assigned to another financial institution and you would be kept informed. You can find out more about CIG by visiting their website ‐ http://www.capital-iom.com
We use state of the art encryption to protect the data of all our clients.

Service

We want all our customers to feel happy with the products and service we provide, so we take any complaint extremely seriously. If you aren’t happy with our products or our service then please let us know. You can inform your Flying Colours adviser or email complaints@flyingcolourswealth.com or write to The Complaints Manager, Flying Colours, 2 Queen’s Court, Lyndhurst Road, Ascot, SL5 9FE. We’ll let you know we’ve received your complaint, investigate it thoroughly and then get back to you. If you aren’t happy with how we deal with your complaint or if it is unresolved after 8 weeks, you will be able to refer your complaint against us to the Financial Ombudsman Service. Their address is: The Financial Ombudsman Service, Exchange Tower, London E14 9SR. You can read more about the ombudsman here www.financial-ombudsman.org.uk
Yes. We will provide you with a valuation and summary annually, along with a report of the period. We will also advise you of any required actions for the coming period. All of our clients will be able to discuss their plan with an adviser and update their plan with any changes in circumstances or discuss performance of their portfolio. We also understand that changes may need to be made during the year as circumstances or objectives change and encourage contact as these events occur.
You can cancel and withdraw your portfolio at any point and we will facilitate your wishes in the most expedient manner that we are able.
You will be able to access valuation reports via the Flying Colours secure portal. We will notify you when new reports are available. If you would like a copy of your most recent report sent to you by post there is an administrative charge payable of £10.

Investments

Each of our investment portfolios is designed to closely track a risk target. All portfolios include a range of investment types, or asset classes, to ensure that each benefits from the maximum diversification. These will include a range of share, or equity, investments as well as government and corporate bonds. For each investment we will select a fund or listed security that contains a large number of underlying investments to once more ensure that our clients gain maximum diversification and the lowest risk possible for the portfolio chosen. The number of funds in each portfolio will vary but will typically be between 10 and 20 depending on the risk profile and the attractiveness of certain investments over the economic cycle.
The five portfolios in our ‘Core range’ are the simplest way for a client to gain exposure to the assets that give them the best diversification and therefore balance between risk and return for the portfolio chosen. They contain a wide mix of asset types blended for maximum efficiency. The proportion of the portfolio held in each investment type will remain static over the life of the investment as the fund managers rebalance the portfolio every three months back to the neutral position. In this way the core portfolio is the simplest and lowest cost way for an investor to hold the assets that are likely to produce the return and risk they require over the life of the investment. The five active portfolios in our ‘Dynamic range’ are based on the same strategic asset allocation used for the core portfolios but the fund managers take positions outside the neutral position over the economic cycle. These positions are designed to expose investors to certain styles of investment that we have identified as likely to produce higher returns, as well as changes in asset allocation designed to take advantage of the fluctuations in value across the economic cycle. Each active portfolio is managed within tight risk constraints such that the cumulative impact of all active positions will not change the target risk significantly.
Index funds allow investors to access an investment which mimics the constituent parts of a chosen market index such as the FTSE 100. These funds aim to closely track the performance of the chosen index, hence they are also known as ‘tracker funds’. Index funds provide investors with broad market exposure, low operating costs (due to the passive fund management style) and low portfolio turnover. The index funds we have chosen hold the securities that make up the index – a technique called physical replication. These funds may substitute some index constituents with similar securities in order to manage liquidity and costs. The funds may also use derivatives to reduce risk or costs. All the index-linked funds selected by Flying Colours have demonstrated the ability to track their respective indices closely.
This is where a fund manager or fund management team make active decisions on what to invest in rather than creating a fund which seeks to mirror an index. Active managed funds aim to outperform a stated benchmark, though of course there’s no guarantee they will. Active managed funds tend to have specific areas of specialism and tend to stick to the strategies of their fund managers. We look for active managed funds that have demonstrated the ability to generate consistent excess returns over the long term. Funds employing a specific investment strategy or style may be employed here – such as those managed with a value investment process or those that look for companies paying an attractive dividend yield.
All of our investment portfolios are managed within a tight risk framework. The primary means of controlling risk is the use of wide diversification, or spread of investments, so that individual companies or bonds have a negligible impact on returns and so that the general up and down movements in different assets types are reduced in impact on the overall portfolio. This approach allows us to minimise the risk for every client for their target long term return. Each investment is also selected based on the underlying diversification as well as the expected return. Our philosophy is always to select funds which have a very large number of underlying investments such that the performance of any individual company or bond is negligible for the overall fund performance.
Once you’ve invested with us you’ll be able to check the value of your investment in our secure portal, any time you like.
We think that investing for your future is too important to be a part‐time hobby. Our professional service offers a number of advantages over a DIY approach.

  • We monitor your portfolio every day to look for opportunities to rebalance
  • We have access to a broader range of investments than would be available to a private investor
  • We negotiate lower investment terms than a private investor would be able to
  • We provide advice to ensure you optimise the tax reliefs and allowances available to you

Even the most experienced DIY investors rarely find the time to do this. That gives you back the time to focus on the other things that really matter to you. In many cases the Flying Colours integrated service will be lower cost than the DIY alternative you could create and manage yourself.

Can’t find what you are looking for? Contact Us and we’ll do our best to answer your questions.